Privacy Policy
Your clothes, free time, & personal info are all safe.
1. Introduction
Thank you for visiting Bel-Aire Cleaners (“Bel-Aire”, “we”, “us”, or “our”).
We are committed to protecting your privacy and handling your personal information in a responsible and transparent way.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use any of our in-store services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Definitions
“Bel-Aire Cleaners” or “Bel-Aire” refers to our business operating as Bel-Aire Cleaners.
“Site” refers to our website at https://bel-aire.ca/.
“Service” refers to the cleaning, laundry, sanitizing, and customer support services we provide in-store or through our website.
“User”, “you”, or “your” refers to any individual who visits our Site or uses our Service.
“Personal Information” refers to information that can identify you, directly or indirectly, such as your name, email address, phone number, or payment information.
3. Information We Collect
Personal Information (Identifying Information)
We may collect personal information when you:
Contact us through our website
Book a service or request an estimate
Create an online profile (if applicable)
Make a payment
Communicate with our team
Personal information may include:
Name
Email address
Phone number
Mailing or billing address
Payment information
Any other information you choose to provide
We only collect information necessary to provide our services or respond to your inquiries.
Non-Identifying Information
When you visit our Site, we may automatically collect information such as:
IP address
Browser type
Operating system
Referring URLs
Pages viewed
Cookie data
General usage analytics
This data helps us improve our website and user experience. It does not identify you personally.
4. How We Use Your Information
We may use your information to:
Provide and operate our cleaning and laundry services
Process payments and transactions
Communicate with you about appointments, inquiries, or updates
Improve our Site and Service
Send service-related notifications, policy updates, or promotions (you may opt out)
Protect the security and proper functioning of our business
We do not sell your information to third parties.
We only use your information for business purposes that support the delivery of our services.
5. Accessing, Editing, or Removing Your Information
If you would like to review, update, or remove any personal information we have on file, you may contact us at:
We will take reasonable steps to accommodate your request, subject to legal or operational requirements.
Some residual information may remain in backups or archived records.
6. Third-Party Websites
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of those external sites.
We encourage you to review the privacy policies of any third-party website you visit.
7. Third-Party Service Providers
We may use trusted third-party companies to help us operate our business, such as:
Website hosting
Payment processors (e.g., Stripe, Clover)
Booking or scheduling platforms (if applicable)
These service providers may have access to your information only as needed to perform their functions and are contractually obligated to protect it.
You agree that these third parties may handle your data as described in this Privacy Policy.
8. Legal Requirements and Safety
We may disclose your information if required by law or if we believe in good faith that it is necessary to:
Comply with legal obligations or investigations
Protect the rights, property, or safety of Bel-Aire Cleaners, our Users, or the public
Detect or address fraud or security issues
If legally permitted, we may notify you of such disclosures.
9. Communication Preferences
By providing your contact information, you consent to receive communications related to:
Services you have requested
Appointment confirmations
Account or billing-related messages
Updates to our policies
Optional promotional content (you may unsubscribe at any time)
To opt out of promotional communications, email:
info@bel-aire.ca
10. Security Measures
We take reasonable precautions to safeguard your information, including:
SSL encryption
Secure payment processing
Access-limited internal systems
However, no method of electronic storage or transmission is completely secure.
We encourage you to use updated antivirus and security tools on your devices.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our Site or Service indicates your acceptance of the updated Privacy Policy.
Updated: December, 2025
